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What warranty should I expect from a roofer?

6 Questions to Ask a Roofer About Warranty

A reputable roofer should offer two kinds of warranty: a workmanship warranty from the roofer, commonly around 5 to 10 years, and a materials warranty from the manufacturer, which can be much longer. Get both in writing before work starts, and ask these six questions.

The 6 questions

  1. How long is the workmanship warranty, and what does it cover? It should cover installation faults and leaks from poor workmanship.
  2. Is the warranty in writing, and is it part of the quote?
  3. What does the manufacturer cover, and what voids it? Materials warranties often cover coating failure or product defects, and usually require correct installation and use.
  4. Who do I call if there is a problem, and how fast will you respond?
  5. Is the warranty transferable if I sell the home?
  6. What maintenance is required to keep it valid?

Red flags

  • No written warranty
  • A warranty that only the product maker provides, with nothing from the roofer
  • Vague promises with no time frame
  • A company with no address, licence number or history

Frequently asked questions

Does a warranty cover storm damage?

Usually not. Storm damage is generally an insurance matter. See insurance and a storm damaged roof.

What if the roofing company closes down?

Ask about insurance and check the licence, since a warranty is only as good as the business behind it.

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