10 Questions to Ask a Pool Builder Before Signing

Before signing, ask for a written, itemised quote, proof of licence and insurance, a clear schedule, a payment plan tied to stages and a written warranty. A good builder answers every question plainly and puts the answers in the contract.

The 10 questions

1. Are you licensed and insured, and can I see the certificates?
2. What exactly is included in the price, and what is excluded?
3. Does the price include fencing, approvals, electrical, paving and landscaping?
4. How will rock, poor soil or access problems be handled and priced?
5. What is the start date, the expected finish date and the process if it runs late?
6. How are payments structured, and are they tied to completed stages?
7. How are variations priced and approved in writing?
8. What warranties apply to the shell, equipment and workmanship?
9. Who handles approvals, inspections and the barrier certification?
10. Can I speak to recent customers or see completed pools?

Red flags

• A large upfront deposit
• A vague quote with no breakdown
• No licence or insurance details
• Pressure to sign on the spot
• A price far below every other quote

Compare properly

Line up quotes item by item. Go with a builder who provides itemised written quotes and is happy to walk you through every line.

Frequently asked questions